Congratulations Team! Once again, we have been honored with Logistics Management’s 2013 Quest for Quality Award in the South/South Central Regional LTL category. Southeastern has earned this prestigious award for our outstanding dedication to executing service improvements and continuing to meet increasing freight demands. This is the 30th year in a row we have received this honor. “We are honored to receive this award for the 30th year,” said Mike Heaton, senior vice president at Southeastern. “Being recognized for a prestigious award such as Quest for Quality consistently for 30 years is a true testament to Southeastern’s commitment to providing quality customer service.”
Logistics Management’s Quest for Quality is the most extensive market research study conducted in the transportation and logistics industry. Each year, this survey evaluates and measures transportation service providers, determines relevant criteria when customers select a provider, and examines performance measurements to meet customer expectations. Attributes evaluated include performance, value, information technology, customer service, and equipment and operations. The driving force behind Southeastern’s success is our team’s commitment to adding value throughout all aspects of serving our customers, and providing “Quality Without Question.” Southeastern’s emphasis on reliable service has resulted in more than 360 quality awards from some of the most respected companies in the United States. These awards reflect Southeastern’s trustworthiness and dedication to customer satisfaction. Congratulations on this outstanding accomplishment!